Users often ask if they can access the EarthLink Web Mail site (webmail.earthlink.net) using the browser on their mobile phone or other hand-held device.
Generally the answer is no, as the browsers on most mobile devices are not supported by Web Mail. It may work for you in some cases but we don’t really support it, and the display format of Web Mail is not set up for small screens. However, your mailbox IS accessible from most mobile devices using the email software (POP3 application) that comes on the device. If your device has email software, then the settings to use are:
- Outgoing server set to smtpauth.earthlink.net
- Port for outgoing server set to 587
- Authentication is required for sending (outgoing), and enter your full email address for the login, not just the username part.
- Incoming server set to pop.earthlink.net (or pop.mindspring.com or pop.otherdomain). Account type is POP.
If your address is not @earthlink.net then you can look up your exact server names here for any domain we support.
If your software does not allow setting the outgoing port to 587, you can try entering the server name as
smtpauth.earthlink.net:587
all on that line. If that doesn’t work, you will have to use the outgoing mail server provided by your phone provider instead of smtpauth.earthlink.net.
In the future we may provide a WAP site for accessing email from mobile browsers. In the meantime, use any email program on your mobile device instead of the browser.
Thank you for this information. K
Glad I could assist.